{"id":33597,"date":"2021-05-17T08:00:00","date_gmt":"2021-05-17T07:00:00","guid":{"rendered":"https:\/\/swissmig.wordpress.com\/?p=33597"},"modified":"2021-05-17T08:00:00","modified_gmt":"2021-05-17T07:00:00","slug":"a-migrant-friendly-hospital-initiative-in-geneva-switzerland-evaluation-of-the-effects-on-staff-knowledge-and-practices","status":"publish","type":"post","link":"https:\/\/swissmig.unine.ch\/?p=33597","title":{"rendered":"A \u201cMigrant Friendly Hospital\u201d Initiative in Geneva, Switzerland: Evaluation of the Effects on Staff Knowledge and Practices"},"content":{"rendered":"<h3>Author(s) : Patricia Hudelson, Melissa Dominice Dao, Thomas Perneger, Sophie Durieux-Paillard<\/h3>\n<h3>Source : <a href=\"https:\/\/doi.org\/10.1371\/journal.pone.0106758\" target=\"_blank\" rel=\"noopener\"> https:\/\/doi.org\/10.1371\/journal.pone.0106758<\/a><\/h3>\n<p><!--more--><\/p>\n<blockquote>\n<div class=\"hlFld-Abstract\">\n<div class=\"abstractSection abstractInFull\">&#8220;<span dir=\"ltr\">International migration poses important challenges to European health care systems. The development of \u201cmigrant friendly hospitals\u201d has been identified as a priority in both Europe and Switzerland.<\/span><\/div>\n<div class=\"abstractSection abstractInFull\">A multi-pronged initiative was developed at Geneva University Hospitals (HUG) to improve staff knowledge and use of existing \u201cmigrant friendly\u201d resources. A self-administered questionnaire was sent pre and post-intervention to random samples of 4 major professional groups with direct patient contact at the HUG. The questionnaire assessed staff knowledge, attitudes and reported practices regarding the care of migrant patients.<\/div>\n<div class=\"abstractSection abstractInFull\">Overall response rate was 51% (N\u200a=\u200a1460) in 2010 but only 19% (N\u200a=\u200a761) in 2013 owing to an institutionally imposed change in survey method. Despite these difficulties, and after adjusting for sample differences, we found that respondents in 2013 were significantly more likely to have received training in how to organize an appointment with an interpreter, how to work with an interpreter and about health and social services available for migrant patients. Respondents were also significantly more likely to have used several Migrant Friendly structures at the HUG. Use of, preference for and perceived skill at working with professional interpreters all improved, and respondents were both more likely to be encouraged by their supervisors to use professional interpreters, and less likely to be encouraged to look for alternative solutions for communicating with non francophone patients. Finally, 2013 respondents encountered fewer difficulties caring for migrant patients, although lack of time and language barriers continued to be the most important sources of difficulty.&#8221;<\/div>\n<\/div>\n<\/blockquote>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Author(s) : Patricia Hudelson, Melissa Dominice Dao, Thomas Perneger, Sophie&#8230;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[59],"tags":[6,556,7,659,173,9,341,157,127,184,311,236,122,411,90,103],"class_list":["post-33597","post","type-post","status-publish","format-standard","hentry","category-health","tag-6","tag-access-to-health-care","tag-article","tag-care-workers","tag-cross-cultural-communication","tag-english-language","tag-geneva","tag-health-care","tag-health-policy","tag-hospital","tag-interpreting","tag-language-barriers","tag-migrants","tag-perception","tag-reception-policy","tag-refugees"],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/swissmig.unine.ch\/index.php?rest_route=\/wp\/v2\/posts\/33597","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/swissmig.unine.ch\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/swissmig.unine.ch\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/swissmig.unine.ch\/index.php?rest_route=\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/swissmig.unine.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=33597"}],"version-history":[{"count":0,"href":"https:\/\/swissmig.unine.ch\/index.php?rest_route=\/wp\/v2\/posts\/33597\/revisions"}],"wp:attachment":[{"href":"https:\/\/swissmig.unine.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=33597"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/swissmig.unine.ch\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=33597"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/swissmig.unine.ch\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=33597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}